bj77u's Privacy Policy
Learn in detail about how your personal information is collected, used, and protected — including our commitments and your rights.
Introduction & Scope
This Privacy Policy ("Policy") applies to the bj77u platform and all associated websites, applications, and services ("Platform"). By using our Platform, you are considered to have agreed to the terms of this Policy.
bj77u is committed to providing a safe and reliable online gaming experience for players in Bangladesh. We believe that protecting your privacy is not just a legal obligation — it is also our ethical responsibility to you. This Policy will inform you about what information we collect, why we collect it, how we use it, and what rights you have over your information.
This Policy applies only to individuals aged 21 or older who have registered on our Platform or used our services from Bangladesh.
What Information We Collect
Various types of information are collected for account registration, transaction processing, and service delivery on bj77u. The categories of information collected are described in detail below:
2.1 Identity Information
Your full name, date of birth, National ID number (NID) or passport number, address, and phone number. This information is essential for account verification and identity confirmation.
2.2 Contact Information
Email address and mobile number, which are used for account access, transaction notifications, and support communication.
2.3 Financial Information
Details of your payment methods — such as bKash, Nagad, Rocket account numbers or bank transfer information — are collected to process deposit and withdrawal transactions. Complete financial statements are never stored; only the information necessary to complete a transaction is used.
2.4 Usage Information
Which games you have played, how long you played, bet amounts, win/loss history, and your overall activity on the Platform. This information is also used to implement responsible gaming policies.
2.5 Technical Information
IP address, browser type and version, device type, operating system, referrer URL, page visit times, and session data. This information is automatically collected to maintain the security and functionality of the Platform.
2.6 Cookie & Tracking Information
We use cookies and similar technologies that improve your browsing experience, remember your preferences, and collect Platform analytics. You can control cookies by changing your browser settings, though this may limit the functionality of some services.
Purpose of Data Use
We use the information collected from you for the following purposes:
Identity information is used to create, verify, and manage your account, as well as to ensure secure login.
Financial information is used to process deposits and withdrawals, verify transactions, and prevent fraud.
Technical information is analyzed to prevent unauthorized access, fraudulent activity, and money laundering.
Information is used to resolve your issues, handle complaints, and provide support via live chat or email.
By analyzing usage patterns, we improve bj77u's services and introduce new features.
Playing patterns are monitored to identify potential risks and assist in implementing responsible gaming guidelines.
Data Storage & Protection
bj77u gives the highest priority to the protection of your information. Both technical and organizational security measures are implemented on our Platform.
4.1 Encryption
All data transmission between your browser and our servers is secured by SSL (Secure Sockets Layer) encryption. This prevents third parties from intercepting or reading your information.
4.2 Access Control
Your personal information can only be accessed by authorized personnel who work under strict confidentiality agreements. Data access logs are reviewed regularly.
4.3 Data Retention Period
Information is retained for as long as your account is active and for as long as necessary to meet applicable legal or regulatory requirements thereafter. Information that is no longer needed after an account is closed is securely deleted or anonymised.
4.4 Data Breach Response
In the event of a data breach, we will act promptly and notify affected users in a timely manner where applicable.
Sharing Information with Third Parties
bj77u does not sell or rent your personal information. However, limited information may be shared with third parties in certain circumstances:
- Payment Providers: Only the financial information necessary to complete transactions through bKash, Nagad, Rocket, and bank transfer services is shared with the relevant provider.
- Technology Providers: Third-party service providers required to operate the Platform (hosting, security, analytics) work under strict data processing agreements.
- Legal Requirements: Relevant information may be disclosed to authorities to comply with valid court orders, government directives, or legal obligations.
- Fraud Prevention: Limited information may be shared with relevant agencies to prevent financial crimes or fraudulent activity.
- Business Transfers: In the event of a merger or acquisition, you will be duly notified before your information is transferred.
Outside the circumstances described above, your information is not disclosed to any third party.
Your Rights
As a registered user of the bj77u platform, you have the following rights regarding your personal information:
Contact us if you wish to know and view what information we have collected about you.
You have the full right to request a correction if any of your information is incorrect or incomplete.
In certain circumstances (where there is no legal obligation), you may request the deletion of your information.
You have the right to object to the use of your information for marketing purposes and to withdraw consent at any time.
The right to receive a copy of your personal information in a portable format is provided where applicable.
In certain circumstances, you may request that the processing of your information be restricted.
To exercise these rights, please email us at [email protected] or contact us via our 24/7 live chat. We are committed to responding to your request within a reasonable time.
Cookie Policy
Our Platform uses cookies, which are small text files stored in your browser. Cookies help us remember your preferences, improve Platform performance, and analyze usage patterns.
7.1 Essential Cookies
These are essential for the basic functioning of the Platform, such as maintaining login sessions and managing security processes. If these cookies are blocked, the Platform may not work properly.
7.2 Functional Cookies
These cookies are used to remember your language preferences, saved settings, and other personalization information, making your experience more convenient.
7.3 Analytics Cookies
Anonymous analytics cookies are used to understand how many users visit the Platform, which pages are used most, and where errors are occurring.
You can reject or delete cookies by changing your browser settings. However, blocking essential cookies may cause some bj77u services to not function properly.
Protection of Minors
bj77u is an adults-only platform and is for individuals aged 21 or older only. We do not intentionally collect information from any minor. If we suspect that a minor is using our services, we will immediately suspend the relevant account and securely delete any information collected.
If you believe a minor has opened an account on our Platform, please inform us at [email protected].
International Data Transfers
Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that the relevant country or organization has adequate privacy protection measures in place and that your information is being processed in a manner consistent with this Policy.
Policy Changes
We may update this Privacy Policy from time to time. If any significant changes are made, we will display a notice on the Platform or notify you at your registered email. Continued use of the Platform after an update constitutes your consent to the new policy.
The latest version of this Policy will always be available on this page. You can confirm how recent it is by checking the "Last Updated" date at the top of the page.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is available 24/7 to assist you in both Bengali and English.
Email: [email protected]
Live Chat: Available 24/7 — support in Bengali and English
If you find any word or concept difficult to understand while reading this Policy, our support team will help explain it to you in plain language. Your privacy is very important to us and we are always here for you.